Returns & Refunds
Items purchased at a Spartan School World retail outlet or via online trading will be considered for a refund or exchange provided the following conditions are met:
The goods are in original condition and in original packaging with swing tags and barcodes attached
Are accompanied by a receipt as proof of purchase
Have not been worn, washed or named
Have not been altered or repaired
Are returned within 14 days of purchase from a Spartan School World retail outlet or within 30 days of purchase via online trading
Were purchased from a current stock line range and were not part of a custom made or special order (Graduation, tour garments etc.)
Items will be gladly exchanged for size reasons as long as the conditions above are met.
Please email our online team to advise of a return at:
Online orders should be returned to:
Spartan School Supplies
Att: Retail Returns
575 Burwood Highway
Knoxfield VIC 3180
In relation to faulty items, Spartan School World has the right to inspect and assess all products returned to determine if the product is to be repaired or replaced. This decision is at the discretion of Spartan School World. The customer will be advised of this decision prior to a refund or replacement being issued.
Spartan School World Warranty
Spartan School World products are covered by a warranty on all goods it sells to the full extent of the warranties provided by the manufacturer of those goods, and the rights provided under consumer guarantees.
Spartan School World will gladly accept the return or exchange of any item covered by such warranty that is defective as a result of the manufacturing or delivery process.
Spartan School World warranty does not cover items that are damaged by washing or drying (outside of care label instructions), general wear and tear, goods altered or repaired by the customer or third parties, negligence or intentional damage.